Due to technical difficulties, the Lover's Lane loyalty program has been suspended until further notice. It is our hope and goal to re-implement our loyalty program in the future. If you believe you have outstanding points &/or rewards balance, please call our customer service department 800-568-3775 to verify and redeem. Office hours are Monday through Friday, 9a to 5p EST. Our customer service department may also be contacted via e-mail at email@example.com.